Location
Rochester, NY
Posted
04/11/2024
Type
Hourly
Job ID
78451
Cash Management Services Teller Lead
Rochester, NY, USA Req #5272
Thursday, April 11, 2024
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description:
Cash Management Services Lead works as a team leader and is responsible for assisting both the Cash Management Services Supervisor and Cash Management Services Manager in daily operations of the Cash Management Services Department.
Responsibilities:
In addition to all Cash Management Services Teller responsibilities , Cash Management Services Lead position will require the following:
• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department. Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Problem solving-quickly and accurately resolves out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Assist in maintaining/improving branch's Lowers compliance rating.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.
• Report all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.
• Predict and/or evaluate productivity to maximize efficiency.
• Set the pace, accuracy, and speed sufficient to process the branch production minimum.
• Completion of all additional responsibilities that are assigned by the CMS Supervisor and /or Management Team Members on an "as needed" basis.
Work Conditions:
• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Unrestricted wrist, hand, and finger dexterity.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Required to either open or close department.
• Demonstrate good work ethics in a professional manner to fellow Employees and Customer
Requirements and Qualifications:
• One to three years of work-related skills in banking or similar cash handling positions.
• Good supervisory and administrative skills
• Interpersonal skills,
• Good oral and written communication skill
• Working knowledge of MS Office, including Excel.
• 10 key by touch.
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller/Cashier position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in
the following areas:
• Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 54 inches from the floor (17X)
• Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
• Push-Pull:
- Horizontally transfer 90lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
• Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits:
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
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